Monday, December 31, 2012

Happy New Year's Eve and Winners!

Hope y'all had a very Merry Christmas
and wishing you a joyful new year!

[family portrait drawn by hsqrd & card design by Katy Girl Designs]

Congrats to the winners below! I'll be in touch to send you your new Pebeo pen!!!
a Rafflecopter giveaway

Thursday, December 27, 2012

My Sketch For Today GIVEAWAY

If you follow along on Instagram or Facebook you'll know
I like to create something I call "my sketch for today". It's fun to share things I am working on and get input from others on my drawings/paintings.
From February (when I started drawing) to December I have done at least 127 drawings! It's neat to see how my style has developed and changed. You can view all of the ones I have done in 2012 HERE

Most of them are just me drawing in my many sketchbooks, but every once and a while I'll do something fun like draw on a cup like I did for the mug swap or a plate or like the platter (shown above).

I thought it would be exciting to give back to y'all who have helped encouraged my drawing and creating throughout this year. So I found some fun pens that are just for drawing on glass or ceramic surfaces, and I'm giving away some to 5 lucky winners. It's so much fun to create and to encourage each of you do make something pretty while you can!

Enter to win below. Good luck!
Giveaway open from 12/27/12 to 12/30/12.
Winners will be chosen randomly through rafflecopter and announced on 12/31/12. No purchase necessary. Void where prohibited. This giveaway is not paid or sponsored by Pebeo. I purchased the pens and I am giving them away.

a Rafflecopter giveaway

Thursday, December 13, 2012

I'm GUILTY are you?

I see something so cute in a handmade/online shop.
I have got to get it!
Add to cart. Purchase. Click, click, click.
I can't wait. It will be the perfect gift for so-and-so or myself ;)
A few days go by. No shipping notification.
Why hasn't my order shipped?
I send a message to the shop owner. 
The shop owner has to point out to me that orders ship in ____ business days. AND it's all over their shop.
In the shop announcement.
In the item listings.
In the message to buyer once I placed my order.
The problem is I need it like tomorrow. The problem is I didn't read all the info so now I might not receive my order in time. 

You would think as a shop owner I'd remember to READ everything before placing my order. I get so excited sometimes I forget. I've been working really hard at doing it, but I still slip up. So now before I go send a message to a shop owner, I go back and look at all their information first.

As customers we HAVE to keep in mind that shop owners are not only selling goods.
They are people with lives outside of our screens.
Shop owners have to take care of their homes, cook, clean, take care of their families. Some have full time day jobs outside of their shops! Some of them do have assistants and staff, but I think for the most part, like with me, it's a one woman show here. From start to finish, I am doing it all. I create, manage orders, package, print labels, double check, take things to the post office and everything in between. And I also stay at home with two busy little boys. I am SO grateful that I am able to do both, but it also means I can't ship like Amazon or Walmart. Everything takes time. Most work gets done during nap time or after my boys have gone to bed. I recently had to increase my turnaround time  to 3-5 business days. I HATED doing it. I want everyone to have their order like right then, but I can't. And neither can most shop owners.

I share all this to encourage customers and shop owners alike.
Shop owners, be sure to have your shipping info ALL over the place. You can't say it enough.
If you are on Etsy take advantage of the shipping preferences we now have access to that gives us the option of letting the customers know it will ship in ____ business days. Put it in your shop announcement and each listing too. Put it in the message to buyer so once they make their purchase they see when they should expect their order to ship. Also, take advantage of the shipping notification system. It makes me super happy to click that button and know my customers get an email that their order has shipped. I know it sounds cheesy but seriously, I really love using it. It equals crossing something of my list. Oh, and keep in mind your customers are excited to receive their purchases so be sensitive to them. They are choosing to support you and that deserves good attention and responses, even if they aren't immediate.

Customers, read, read, read, read, read. Shop owners want HAPPY customers. The only way we can be sure you are happy is to keep you informed and provide what we commit to sell you. I hate reading directions and information. I am so bad about it. BUT as customers we have to. If we don't we will end up not being happy and that's just no good. Also, if you need something rushed or overnighted, check the shop's policies. Some shops offer that service but at an extra cost. Always ask first. It's not polite to place an order and say in the message to seller at checkout, "Ship this ASAP." I promise you, shop owners are shipping ASAP, and there is an order items are shipped. :) And most of all, remember we are all human and shop owners make mistakes.

I hope this was helpful and encouraging. I appreciate all of my customers and I sincerely want them to be happy with what they purchase. I appreciate other shop owners because they provide me with a chance to buy awesome handmade goods and other products and support their growing business.

Do you have questions as a customer or as a shop owner?
Ask. We are always learning and growing and it helps to know what thoughts or questions you have.

Wednesday, December 12, 2012

*Winter Printable is here*

I know winter isn't officially here yet, but the day after Thanksgiving we started decorating for Christmas right away. 

That means it was time to put away the Fall printable I made and get started on a Winter one. I asked on Instagram what were some of your favorite things about winter and used it to create this.

It's FREE for all of you and I hope you will enjoy it through the holiday season and into the New Year!

Download and save the file as a JPG HERE. When you print make sure to click "fit to page".
 Of course if you have any problems please contact me.

Wednesday, December 5, 2012

Indie Craft Fair

Who has her first real craft fair this weekend?
THIS girl!

Pen & Paint will have a booth at the Indie South Fair in Athens, GA on Saturday, December 8th, from 11 AM - 6 PM.
I'll be sharing a booth with Angie of Ike & Co!
If you are in the area, or feel like taking a day trip up to Athens :)
come get some handmade, holiday shopping done! 
I love connecting with URL friends in real life so be sure to find us and come say hi!

I've been painting

and printing 

and trying to figure out how to set up my table.

I am so excited and just a tad bit nervous.
Wish Angie and me luck and let us know if you plan to stop by!

Monday, December 3, 2012

the Littlest Nativity

Last year I made this nativity.
It actually ended up at Jami's house. I'm glad it did because she loves it so much.
So this year after she bragged shared about it, I only thought it fair to recreate another one to give away.
Yes, give. away.

Jami is encouraging others to take part in Advent.
I agree. Do it.
Also, go enter to win this little nativity.
And yes, I may be selling some. Maybe. Stay tuned.